Incentive Travel Agency with a Personal Touch

At the heart of our incentive travel service lies one simple belief: travel is about creating connections. Whether it's strengthening relationships between clients, rewarding top performers, or bringing teams together, we understand that incentive travel needs to go beyond the ordinary. That’s why we focus on delivering exceptional service with a personal touch.

Our approach is about listening, understanding and delivering exactly what you need—without complication or compromise. Every booking is treated with care, every client with respect, and every journey with the attention it deserves.

Over 70 Years of MICE Travel Experience

With more than 70 years of combined experience within our MICE (Meetings, Incentives, Conferences and Events) travel team, we’ve seen it all—and we’ve delivered it all. From global incentive programmes to regional staff retreats, we’ve built our reputation on reliability, flexibility, and the ability to work as an extension of your team.

We recognise the fast pace and high expectations that come with the MICE industry. That’s why our service is not only fast and accurate, but also delivered with a level of friendliness and attention that sets us apart. We are proactive, detail-driven and solutions-focused—always striving to exceed expectations.

A True Extension of Your Team

We don’t just take bookings. We take the time to understand your company, your event goals, and the expectations of your travellers. Our role is to make your life easier by managing the travel component seamlessly and professionally.

You’re already going above and beyond for your clients—we make sure your travel support does the same. We take pride in becoming a trusted extension of your internal or agency team, offering tailored travel solutions that support your wider event objectives.

Powered by Leading Travel Technology

While our service is personal, it’s also powered by some of the most advanced travel technology in the industry. This gives us access to an unrivalled range of global flight options, competitive fares, and flexible itineraries—even for the most complex group travel requirements.

Whether you’re organising flights for a small VIP group or need charter arrangements for 500+ travellers from multiple departure points, we have the systems and know-how to make it happen quickly, efficiently and cost-effectively.

Rapid Response and Flexible Booking

We understand that quick answers and flexible options are essential in incentive travel. During working hours, you’ll receive a response to your enquiry within two hours. In fact, 95% of our quotes are turned around within 24 hours, often much faster.

We offer flight holds for up to 14 days with selected airlines, giving you the breathing room to finalise decisions. Deposit options are available with most carriers, and we can advise on the most flexible routes and policies for your group.

From complex itineraries to last-minute changes, our team works with agility to accommodate your needs. We make the booking process stress-free, clear, and entirely focused on your goals.

Supporting You Every Step of the Way

We believe great service doesn’t stop at booking. That’s why we provide a complete suite of post-booking support services to keep your trip running smoothly. From our online check-in service to customised travel documentation prepared for your delegates, we take care of the details so you can concentrate on the bigger picture.

If your event involves travellers from different countries or regions, we’re fully equipped to coordinate multi-origin flights and ensure everyone arrives on time, ready to go.

Our 24-hour out-of-hours support is handled by members of our own team who have direct access to your booking information—not a third-party call centre. This ensures you get knowledgeable, responsive assistance when you need it most.

Charter Flights and Private Jet Access

For premium events and exclusive incentive experiences, we offer access to both commercial airline charters and private jet services. These options allow for tailored departure times, privacy, and a luxury travel experience that begins before your delegates even arrive at the destination.

Whether it’s a group of ten or a group of five hundred, we’ll help you find the right flight solution to suit your event style and expectations.

Fully Protected and Financially Secure

Peace of mind is a cornerstone of every journey we plan. We are fully ATOL, ABTA and IATA accredited, meaning your bookings are protected at every stage. This financial security, combined with our expert service and responsive team, ensures complete confidence when planning your incentive travel with us.

You can rely on us not only for expert travel management, but for transparency, integrity and accountability throughout your experience.

Start Planning Your Next Incentive Trip Today

If you’re ready to work with an incentive travel agency that delivers professional service with a personal edge, we’d love to help. Whether you're planning a reward trip, corporate retreat, or global incentive programme, we’ll provide expert support from first enquiry to final boarding call.

Get in touch today via phone or our enquiry form. One of our dedicated MICE travel specialists will be in touch quickly to start building your tailored travel solution.